Passage du Desir

Club Purple gives you access to a range of exclusive perks:<ul data-spread="false"><li style="font-size: 16px;">A welcome gift when you join (currently a&#xA0;25 ml Love &amp; Care natural lubricant, worth&#xA0;&#x20AC;6.90).</li><li style="font-size: 16px;">Exclusive member pricing on selected products all year round.</li><li style="font-size: 16px;">Priority processing for your orders.</li><li style="font-size: 16px;">A free gift every third in-store purchase.</li><li style="font-size: 16px;">25% off lubricants from&#xA0;Love &amp; Care,&#xA0;YESforLOV, and&#xA0;Passage du D&#xE9;sir.</li><li style="font-size: 16px;">An additional&#xA0;2-year warranty on our products.</li><li style="font-size: 16px;">A special birthday surprise.</li><li style="font-size: 16px;">...and many more exclusive treats throughout the year!</li></ul>

Club Purple gives you access to a range of exclusive perks:

What are the benefits of Club Purple?

PURPLE CLUB

How can I track my order?

How can I cancel/change my order?

I received my order, but one item is missing

I received my order, but one item is not what I ordered

I did not receive the order shipment confirmation email.

ORDERS

Is the payment discreet on my bank statement?

How does the 3-installment payment plan work?

Is my payment secure?

How do I print my invoice?

PAYMENTS

What are the shipping rates and delivery times?

Do you ship in discreet packaging?

My parcel still hasn't arrived

How can I track my parcel?

Can I pick up my package at Lovestore?

SHIPPING & DELIVERIES

Returns/Exchanges/Refunds: How does it work?

I haven't received my refund

My item is not working

What is the GOLD SERVICE for WOMANIZER products?

RETURNS

How do I join Club Purple?

How much does Club Purple cost?

How long is my Club Purple membership valid?

I forgot my username/password

I can't log in to my account

How do I create my account?

YOUR ACCOUNT

How are customer reviews collected?

REVIEWS

I would like to purchase a gift card online. How does it work? copy

GIFT CARD

What are the benefits of Club Purple?Updated 12 days ago