It's easy! You can join Club Purple either in-store or on our website. Join at the checkout when making your purchase. You'll receive a beautiful Club Purple metal membership card along with a welcome gift (currently a 25 ml Love & Care natural lubri

It&apos;s easy! You can join Club Purple either in-store or on our website.<ul><li style="font-size: 16px;">In-store:</li></ul>Join at the checkout when making your purchase. You&apos;ll receive a beautiful&#xA0;Club Purple metal membership card along with a welcome gift (currently a&#xA0;25 ml Love &amp; Care natural lubricant, worth&#xA0;&#x20AC;6.90).<ul><li style="font-size: 16px;">Online:</li></ul>Simply click&#xA0;&quot;Join Now&quot; and your&#xA0;100% digital Club Purple membership will be added to your cart, along with your welcome gift (currently a&#xA0;25 ml Love &amp; Care natural lubricant, worth&#xA0;&#x20AC;6.90).

How do I join Club Purple?

Club Purple gives you access to a range of exclusive perks:

Club Purple gives you access to a range of exclusive perks:<ul data-spread="false"><li style="font-size: 16px;">A welcome gift when you join (currently a&#xA0;25 ml Love &amp; Care natural lubricant, worth&#xA0;&#x20AC;6.90).</li><li style="font-size: 16px;">Exclusive member pricing on selected products all year round.</li><li style="font-size: 16px;">Priority processing for your orders.</li><li style="font-size: 16px;">A free gift every third in-store purchase.</li><li style="font-size: 16px;">25% off lubricants from&#xA0;Love &amp; Care,&#xA0;YESforLOV, and&#xA0;Passage du D&#xE9;sir.</li><li style="font-size: 16px;">An additional&#xA0;2-year warranty on our products.</li><li style="font-size: 16px;">A special birthday surprise.</li><li style="font-size: 16px;">...and many more exclusive treats throughout the year!</li></ul>

What are the benefits of Club Purple?

Club Purple membership costs €4.90. As a welcome gift, you'll receive a 25 ml Love & Care natural lubricant, worth €6.90. After your first year, your annual membership renewal is free for all Club Purple members.

Club Purple membership costs &#x20AC;4.90.As a welcome gift, you&apos;ll receive a&#xA0;25 ml Love &amp; Care natural lubricant, worth&#xA0;&#x20AC;6.90.After your first year, your annual membership renewal is&#xA0;free for all Club Purple members.

How much does Club Purple cost?

Your Club Purple membership is valid for 1 year from your joining date, which is available in-store and in your customer account. Even better, your membership is automatically renewed free of charge every year on your membership anniversary.

Your Club Purple membership is valid for 1 year from your joining date, which is available in-store and in your customer account.Even better, your membership is&#xA0;automatically renewed free of charge every year on your membership anniversary.

How long is my Club Purple membership valid?

Passage du Desir

PURPLE CLUB

How can I track my order?

How can I cancel/change my order?

I received my order, but one item is missing

I received my order, but one item is not what I ordered

I did not receive the order shipment confirmation email.

ORDERS

Is the payment discreet on my bank statement?

How does the 3-installment payment plan work?

Is my payment secure?

How do I print my invoice?

PAYMENTS

What are the shipping rates and delivery times?

Do you ship in discreet packaging?

My parcel still hasn't arrived

How can I track my parcel?

Can I pick up my package at Lovestore?

SHIPPING & DELIVERIES

Returns/Exchanges/Refunds: How does it work?

I haven't received my refund

My item is not working

What is the GOLD SERVICE for WOMANIZER products?

RETURNS

I forgot my username/password

I can't log in to my account

How do I create my account?

YOUR ACCOUNT

How are customer reviews collected?

REVIEWS

I would like to purchase a gift card online. How does it work? copy

GIFT CARD